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Disappointing support from Cabriodoc

  • Racediagnostics
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12 Dec 2020 11:09 - 12 Dec 2020 11:12 #264498
by Racediagnostics 450 SL 107.044 1979
Disappointing support from Cabriodoc was created by Racediagnostics
I tried to order the Cohline 3124 fuel line and got this response.

"Hi,
very sorry. Due to Corona and Brexit we can not ship to England. So we had to chancel your order.
With seasonal greetings
Frank"

Strange that it is no problem for other European suppliers to ship to the UK.

Cheers
Jim

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1979 450SL - 2002 XK8 4.2
Last edit: 12 Dec 2020 11:12 by Racediagnostics.

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  • Romeo
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12 Dec 2020 11:39 #264501
by Romeo Standard (Europa) 280 SL 107.042 1985
Replied by Romeo on topic Disappointing support from Cabriodoc
strange ...

Last week, I ordered some parts in UK - The SL shop - which deliverd me the parts inbetween 2 days: fast and without any problems. And the SL Shop is/will be "affected" both from Corona and Brexit, too. Besides that, the Brexit - if it comes - will come just in three weeks ...

Couldn´t you find your part there?

Best Michael

Romeo: R107 280SL
Juliette: C123 280CE
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12 Dec 2020 11:49 #264503
by 107_SL Standard (Europa) 300 SL 107.041 1986
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12 Dec 2020 15:07 #264517
by Dr-DJet Schweiz 450 SL 107.044 1973
Replied by Dr-DJet on topic 58 cm Cohline 3124 erforderlich
Hi JIm,

I guess that Corona is not his problem. It will rather be Brexit and the pending no-deal scenario. Who knows what will happen to deliveries without customs declaration that ship still in 2020 and arrive in early 2021? A difficult question.

Viele Schraubergrüße - best regards, Volker alias Dr-DJet und K-Jet Forscher, Admin und Betreiber dieser Webseite
Alles über D-Jetronic und Zündung auf jetronic.org

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  • Racediagnostics
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12 Dec 2020 16:03 #264523
by Racediagnostics 450 SL 107.044 1979
Replied by Racediagnostics on topic Disappointing support from Cabriodoc
No problem as I was able to purchase from another German supplier for a lower price. One thing for sure, the world will keep turning.

Cheers
Jim

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12 Dec 2020 16:18 - 12 Dec 2020 16:20 #264527
by Rudiger Americas (USA/CAN) 560 SL 107.048 1988
Replied by Rudiger on topic Disappointing support from Cabriodoc
Frank, cabriodoc, ist vorsichtig. Durch COVID-19 fat ein normaler Brief, Luftpost, 4 Wochen gebraucht. Der Brief hat 14 Tage in Frankfurt gelegen. Jetzt kommt dazu die UK Test machen wegen der zukünftigen Zollabfertigung. Die UK hat immer eine grenzabfertigung gemacht, die ganzen Büros gibt es seit 2000 nicht mehr und alles , incl. Straßenführung muss neu geplant und gebaut werden. LKW Staus von 5 km sind auf beiden Seiten vom Kanal momentan die Tatsache. Wenn man gluck hat dauert das warten 4-5 std.
Der Export von Uk ist bedeutend einfacher weil das empfangerland innlandverzollung zulasst.
Rudiger
Last edit: 12 Dec 2020 16:20 by Rudiger.

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  • Chromix
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12 Dec 2020 17:30 #264539
by Chromix Americas (USA/CAN) 560 SL 107.048 1986
Replied by Chromix on topic Disappointing support from Cabriodoc
Regarding the still pending Brexit i understand that companies want to play safe and prefer not to ship to England right now.
But I don't understand those who name Corona as a reason. I experienced this as well when I wanted to order something in Germany and get it shipped to Sweden. But these were only 1 or 2, the vast majority still ships to Sweden and shipping also doesn't take longer than before Corona, around 1 week from Germany to (Northern) Sweden.

Regards,
Lutz

Das tritt nach meiner Kenntnis ..... ist das sofort, unverzüglich!

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12 Dec 2020 17:38 #264540
by Dr-DJet Schweiz 450 SL 107.044 1973
Replied by Dr-DJet on topic Disappointing support from Cabriodoc
Hi Lutz,

that is good to know as I sent a package to you today :cheer: negating any Corona impacts. ;)

Shipping to the UK will be more difficult for companies in the future if there is no deal. Then they will have to do a customs declaration. I know that Bosch Classic used to charge an extra 35€ for that customs declaration when they still made direct business with private clients worldwide.

Viele Schraubergrüße - best regards, Volker alias Dr-DJet und K-Jet Forscher, Admin und Betreiber dieser Webseite
Alles über D-Jetronic und Zündung auf jetronic.org

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12 Dec 2020 18:10 #264544
by Rudiger Americas (USA/CAN) 560 SL 107.048 1988
Replied by Rudiger on topic Disappointing support from Cabriodoc
For a T1 35,— Euro is a Deal. We charged in the 80th 100,—DM for a T1 or T2. The destination charge could be the same. Pay attention to the fees to clear customs.

If there is no agreement on Dec.31. 2020 it will be a big mess.

Rudiger

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17 Dec 2020 20:56 #264962
by Racediagnostics 450 SL 107.044 1979
Replied by Racediagnostics on topic Disappointing support from Cabriodoc
The hose arrived here today, ordered on Ebay from Germany on Saturday, no covid or Brexit problems. Now that is good service.

www.ebay.co.uk/itm/1-m-Polyamid-Rohr-mit...p2057872.m2749.l2648

Cheers
Jim

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  • fkenr
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18 Dec 2020 10:14 - 18 Dec 2020 12:46 #264975
by fkenr 300 SL 107.041 1986
Replied by fkenr on topic Disappointing support from Cabriodoc
Hallo,

wir bekommen wöchentlich Nachrichten von DHL. Die Paketdienste sind wegen Covid und dem Brexit total überlastet.
Pakete die z.B. nach Frankreich verschickt wurden, sind an die Absender zurückgeschickt worden!
Aus diesen Gründen verschicken wir zur Zeit nicht in "Problemländer".
Den Versand in die USA habe ich bereits Anfang 2020 eingestellt.

Hello,

we get weekly messages from DHL. The parcel services are totally overloaded because of Covid and the Brexit.
Parcels that were sent to France, for example, have been returned to the senders!
For these reasons we do not ship to "problem countries" at the moment.
I have already stopped shipping to the USA at the beginning of 2020.

Gruß / greetings Frank (Cabriodoc)

vdh e.V. / mercedesclubs.de Typreferent R/C 107 Innenausstattungen / Teilewesen
Web: www.107doc.de - Mail: info(at)cabriodoc.com - Tel.: 06851-8060683

Last edit: 18 Dec 2020 12:46 by fkenr.

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18 Dec 2020 10:27 #264977
by Florian1234 Standard (Europa) 280 SL 107.042 1980
Replied by Florian1234 on topic Disappointing support from Cabriodoc
Maybe he wants to deliver by himself with the bicycle and in stead of COVID not allowed to drive trough the tunnel.

Im also wholesaler and lucky about every order, don’t care about the profit, but after this horrible situation my customers remember me as someone who helped them when they need something urgent.

Franz

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18 Dec 2020 12:24 #264985
by Hannes68 Standard (Europa) 500 SL 107.046 1983
Replied by Hannes68 on topic Disappointing support from Cabriodoc
Also, sorry
Ich verstehe den Frank ( cabriodoc) absolut.

Grüße Hannes

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18 Dec 2020 13:56 #264988
by Florian1234 Standard (Europa) 280 SL 107.042 1980
Replied by Florian1234 on topic Disappointing support from Cabriodoc
Um nicht ungerecht zu sein, meine Kunden sind in Österreich, Italien, Schweiz und Deutschland, da funktioniert das Senden.

Habe aber erst gestern Teile aus England für meinen MG bekommen, waren nach 4 Tagen hier.

Franz

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18 Dec 2020 20:35 #265004
by schmidtmitdt Standard (Europa) 280 SL 107.042 1976, 280 SL 107.042 1981
Replied by schmidtmitdt on topic Disappointing support from Cabriodoc
also ich habe mit cabriodoc/107doc Frank ... meine ersten und gute Erfahrungen gemacht. Ein Spezialist eben.

Gruß, Stephan

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19 Dec 2020 01:04 #265009
by wudi Standard (Europa) 300 SL 107.041 1986
Replied by wudi on topic Disappointing support from Cabriodoc
Hello Jim

if Frank dont sent toGB is at least his desisson

it will be even worse i think on January 2021

greetings to GB

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