Disappointing support from Cabriodoc

I tried to order the Cohline 3124 fuel line and got this response.

"Hi,
very sorry. Due to Corona and Brexit we can not ship to England. So we had to chancel your order.
With seasonal greetings
Frank"

Strange that it is no problem for other European suppliers to ship to the UK.

strange ...

Last week, I ordered some parts in UK - The SL shop - which deliverd me the parts inbetween 2 days: fast and without any problems. And the SL Shop is/will be "affected" both from Corona and Brexit, too. Besides that, the Brexit - if it comes - will come just in three weeks ...

Couldn´t you find your part there?

Best Michael

Hi Jim,

look here

sternzeit-107.de/de/forum/forum-107/2496...-erforderlich#264502

Hi JIm,

I guess that Corona is not his problem. It will rather be Brexit and the pending no-deal scenario. Who knows what will happen to deliveries without customs declaration that ship still in 2020 and arrive in early 2021? A difficult question.

No problem as I was able to purchase from another German supplier for a lower price. One thing for sure, the world will keep turning.

Frank, cabriodoc, ist vorsichtig. Durch COVID-19 fat ein normaler Brief, Luftpost, 4 Wochen gebraucht. Der Brief hat 14 Tage in Frankfurt gelegen. Jetzt kommt dazu die UK Test machen wegen der zukünftigen Zollabfertigung. Die UK hat immer eine grenzabfertigung gemacht, die ganzen Büros gibt es seit 2000 nicht mehr und alles , incl. Straßenführung muss neu geplant und gebaut werden. LKW Staus von 5 km sind auf beiden Seiten vom Kanal momentan die Tatsache. Wenn man gluck hat dauert das warten 4-5 std.
Der Export von Uk ist bedeutend einfacher weil das empfangerland innlandverzollung zulasst.
Rudiger

Regarding the still pending Brexit i understand that companies want to play safe and prefer not to ship to England right now.
But I don't understand those who name Corona as a reason. I experienced this as well when I wanted to order something in Germany and get it shipped to Sweden. But these were only 1 or 2, the vast majority still ships to Sweden and shipping also doesn't take longer than before Corona, around 1 week from Germany to (Northern) Sweden.

Regards,
Lutz

Hi Lutz,

that is good to know as I sent a package to you today negating any Corona impacts.

Shipping to the UK will be more difficult for companies in the future if there is no deal. Then they will have to do a customs declaration. I know that Bosch Classic used to charge an extra 35€ for that customs declaration when they still made direct business with private clients worldwide.

For a T1 35,— Euro is a Deal. We charged in the 80th 100,—DM for a T1 or T2. The destination charge could be the same. Pay attention to the fees to clear customs.

If there is no agreement on Dec.31. 2020 it will be a big mess.

Rudiger

Es ist keine eBay APP ID und/oder Cert ID definiert in der Kunena-Konfiguration.The hose arrived here today, ordered on Ebay from Germany on Saturday, no covid or Brexit problems. Now that is good service.

Hallo,

wir bekommen wöchentlich Nachrichten von DHL. Die Paketdienste sind wegen Covid und dem Brexit total überlastet.
Pakete die z.B. nach Frankreich verschickt wurden, sind an die Absender zurückgeschickt worden!
Aus diesen Gründen verschicken wir zur Zeit nicht in "Problemländer".
Den Versand in die USA habe ich bereits Anfang 2020 eingestellt.

Hello,

we get weekly messages from DHL. The parcel services are totally overloaded because of Covid and the Brexit.
Parcels that were sent to France, for example, have been returned to the senders!
For these reasons we do not ship to "problem countries" at the moment.
I have already stopped shipping to the USA at the beginning of 2020.

Gruß / greetings Frank (Cabriodoc)

Maybe he wants to deliver by himself with the bicycle and in stead of COVID not allowed to drive trough the tunnel.

Im also wholesaler and lucky about every order, don’t care about the profit, but after this horrible situation my customers remember me as someone who helped them when they need something urgent.

Franz

Also, sorry
Ich verstehe den Frank ( cabriodoc) absolut.

Um nicht ungerecht zu sein, meine Kunden sind in Österreich, Italien, Schweiz und Deutschland, da funktioniert das Senden.

Habe aber erst gestern Teile aus England für meinen MG bekommen, waren nach 4 Tagen hier.

Franz

also ich habe mit cabriodoc/107doc Frank ... meine ersten und gute Erfahrungen gemacht. Ein Spezialist eben.

Gruß, Stephan

Hello Jim

if Frank dont sent toGB is at least his desisson

it will be even worse i think on January 2021

greetings to GB